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FREQUENTLY ASKED QUESTIONS

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How much time do I need to receive my watch?

The delivery time for your watch depends on whether you're ordering a specific piece or if we already have it in stock. If you're ordering a specific piece, please allow at least three weeks for customization and delivery. However, if we already have the piece in stock, you can expect to receive your watch within one week of placing your order

How do I customize my watch?

Customizing your watch is simple. Just select the variant you desire from the product options available on our website. Whether it's choosing the case material, dial color, or bracelet type, you have the freedom to tailor your timepiece to your preferences.

How does the pricing work for customized watches?

The price of your customized watch is determined by the specific variant options you choose during the customization process. Different materials, finishes, and features may affect the final price. Rest assured, you'll only pay for the elements you select to create your unique timepiece.

What should I do if I have further questions?

If you have any additional questions or need further assistance, please don't hesitate to reach out to us. You can contact our dedicated customer support team via email at Modfactorycanada@gmail.com. We're here to help and provide you with the information you need.

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